Thank you for choosing TIA NASRALAH. We want to ensure your shopping experience is seamless and enjoyable.

Processing times may vary depending on the specific item(s) you’ve purchased. For accurate information on when your order will be processed, please contact us at [email protected] or call us at 

+961 81 38 68 38.

Delivery: We offer international shipping to various destinations worldwide.

Taxes and Duties: Please be aware that certain orders may be subject to import duties, taxes, and fees determined by your local customs authority. These charges are not included in the purchase price and are the responsibility of the customer.

Lost or Damaged Items: While we take care to pack your items securely, TIA NASRALAH is not responsible for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping courier to file a claim. Remember to retain all packaging materials and damaged goods for the claims process.

Tracking: Once your order ships, you will receive a shipment confirmation email with tracking number(s). If you do not receive this email, please reach out to us at [email protected]

Please note that we cannot be held accountable for delays caused by weather, holidays, or carrier delays.

We strive to provide transparent and reliable shipping services. If you have any questions or concerns, please don’t hesitate to contact us. Your satisfaction is our priority.